EuropeUnlocked.co.uk is a website operated by Mad About Europe Limited. This policy applies to subscriptions and other purchases made directly on this website. It does not affect your statutory rights.

1. Seven-Day Money-Back Guarantee

If you are not satisfied with your subscription, you may request a full refund within 7 days of the date of purchase. Refund requests made after this period will not normally be accepted, except where required by law.

2. How to Request a Refund

To request a refund, email us at hello@extremegetaways.co.uk from the email address associated with your account, stating the date of your purchase. You do not need to give a reason, although feedback is always welcome.

3. Processing of Refunds

Approved refunds are processed within 5 to 7 business days and are returned to the original payment method used for the purchase.

4. Welcome Gifts

Where a subscription includes physical welcome gifts, these are dispatched after the 7-day refund period has expired. If a refund is issued, any welcome gifts will not be sent.

5. Flights and Third-Party Bookings

Europe Unlocked is a search and comparison service. Flights and other travel services found through this website are booked directly with the relevant airline or travel provider, and any refund for those bookings is governed by that provider's own terms. This policy applies only to purchases made on EuropeUnlocked.co.uk itself.

6. Contact Information

If you have any questions about this refund policy, please contact us at:
Email: hello@extremegetaways.co.uk